Already enrolled?
Here's where your enrollment is.
Every Sovra enrollment moves through the same five steps. Your reference number is in your confirmation email.
✓
Right away
Application received
Your application is securely submitted and reviewed by the Sovra enrollment team.
2
Within 24 hours
Marketplace sync
Your enrollment syncs with the federal Marketplace. You may get a confirmation directly from HealthCare.gov.
3
Within 24 hours
Your instructions email
One email with everything: making your first premium payment, getting your ID cards, creating your carrier account, and any follow ups your application needs. All of it is tracked through your Sovra sign-in dashboard.
4
Before your start date
First premium payment
You'll receive a payment link from your carrier. Coverage isn't active until the first payment is made.
5
Your coverage start date
Coverage begins · ID card on the way
Physical ID card mails within 2 to 3 days; your digital card is available right away in the carrier app.
Wondering which step you're on, need to send documents for your Special Enrollment Period, or anything else? Call
(888) 708-9396 or email
[email protected] with your reference number and a real person will check it for you.